Place Your Order
Choose your products, sizes and quantities.
SHIPPING & RETURNS
Delivery Information You Can Rely On
Learn about order processing, shipping, tracking, returns and customer support before placing your order.ORDER PROCESSINGWe prepare your order with careGLOBAL SHIPPINGInternational service optionsRETURN SUPPORTClear help when you need it
Your Order Journey
From placing your order to receiving your academic apparel, here’s how it works.
Order Processing
We prepare and check your order before shipment.
Shipment & Tracking
Your order is dispatched and tracking details are provided when available.
Delivery
Receive your academic apparel and check the package after arrival.
Shipping Information
Key information about shipping, tracking and delivery.
International Shipping
GraduationSeller serves customers across multiple international markets.
Shipping Methods
Available shipping options may vary by destination and order type.
Tracking Information
Tracking details are provided when available after dispatch.
Shipping Address
Please check your shipping address carefully before placing the order.
Processing & Delivery
Processing and delivery times can vary by product, destination and shipping method.
Order Processing
We prepare and check your order before shipment.
Processing time may vary. Please check the product page or contact our team for current timing.Estimated Delivery
Delivery time depends on your location and the selected shipping method.
Estimated delivery times may vary by destination, shipping method and order type.Returns & Exchanges
Review the return and exchange information below before sending anything back.
Return Eligibility
Return eligibility depends on the product, order type and condition. Please review the current store policy before returning an item.
Return Window
The return request period should follow the current store return policy.
Product Condition
Returned items should meet the condition requirements stated in the current return policy.
Exchanges
Exchange availability may depend on product type, stock availability and order conditions.
Return Shipping
Return shipping responsibility depends on the reason for the return and the current store policy.
Refunds
Approved refunds are processed according to the current store refund policy and payment method.
Damaged or Wrong Items
If you receive the wrong item or a damaged product, contact our team as soon as possible.
Received the Wrong Item?
Please contact us and provide:
- Order number
- Product received
- Photos of the item
- Photos of the package if relevant
Item Arrived Damaged?
Please provide:
- Clear photos of the damage
- Photos of the packaging if possible
- A brief description of the issue
- Your order information
CUSTOM & BULK ORDERS
Custom & Bulk Orders May Follow Different Conditions
Custom, made-to-order and bulk orders may have different production, cancellation and return conditions due to customized specifications and quantities.Need Help With an Order?
If you have questions about shipping, tracking, returns or an existing order, our team is here to help.